How to Check Your SASSA Grant Status in 2025: Portal, WhatsApp & New USSD Codes Explained

If you’ve applied for the SASSA SRD R370 grant, you probably want to know when your payment is coming or whether your application was approved. Instead of waiting or guessing, there are simple ways to check your SASSA status online, via WhatsApp, USSD code, or through a phone call. In this complete guide, we’ll explain all these methods step-by-step in plain language.

We’ll also help you understand what your status means, how to fix common issues, and what to do if your grant is declined or stuck as “pending” for too long.

Let’s get started.

What is the SASSA Status Check?

The SASSA status check allows applicants and beneficiaries of the Social Relief of Distress (SRD) grant to track their application progress and payment updates. It helps you know if your:

• Application is approved
• Payment date is confirmed
• Application is pending, declined, or needs more information
• Bank details or identity needs to be updated

With the recent update, the grant amount is now R370 per month (increased from R350), and the demand has grown even more in 2025.

So checking your status regularly helps you stay informed, avoid delays, and get your money on time.

SASSA July 2025 Payment Dates

Payday	Payment Date	Grant Amount
Tuesday	July 20th	R370
Wednesday	July 21st	R370
Thursday	July 22nd	R370
Friday	July 23rd	R370
Monday	July 26th	R370
Tuesday	July 27th	R370

Four Official Ways to Do a SASSA Status Check

There are four trusted ways to check your SASSA status. All are free and take just a few minutes.

1. Check Status Online – Fast and Simple

This is the most common and easiest way.

Steps:

1. Visit the official SASSA portal: https://srd.sassa.gov.za/sc19/status
2. Enter your South African ID Number
3. Enter the mobile number you used while applying
4. Click Submit

Your latest grant status will appear—showing whether your application is approved, declined, or still being processed.

You’ll also see monthly payment dates, which help you plan better.

2. WhatsApp SASSA Status Check – Great for Low Data Users

SASSA has made WhatsApp a helpful tool to check your grant status with minimal data.

Steps:

1. Save the number 082 046 8553 on your phone
2. Open WhatsApp and send the message: “SASSA”
3. Follow the automated prompts:
   • Select SRD Grant
   • Enter your ID number
   • Confirm your mobile number
4. Receive your status and payment info directly in the chat

This method is free and convenient—even on basic smartphones.

3. USSD Code – Works on Feature Phones (No Internet Needed)

If you don’t have internet access or a smartphone, USSD is your best bet.

Steps:

1. Dial *120*3210# or *134*7737# from your mobile
2. Follow the on-screen prompts
3. Enter your ID number and details
4. Choose the “Check Status” option

You’ll get a pop-up message on your phone and an SMS for confirmation.

4. Toll-Free SASSA Helpline or App

You can also speak to a real person by calling:

📞 SASSA Call Centre: 0800 60 10 11 (Weekdays, 8 AM–4 PM)

Or download the official SASSA mobile app on Android from the Google Play Store for status tracking, document uploads, and banking updates.

What Do Different SASSA Status Messages Mean?

Here’s what each status could mean when you check:

Status	Meaning
Pending	Application is under review. SASSA is verifying your details
Approved	Your grant is accepted. Payment date should be visible
Declined	You did not qualify. Reason will be shown (e.g., income, UIF registration)
Failed	Something went wrong during submission or verification
Referred	Requires further documents or manual intervention
Archived	Previous grant cycle ended. You need to re-apply

Common Problems and How to Fix Them

Even if your grant is approved, there could be delays or technical issues. Here’s how to deal with them:

Bank Account Not Verified

• Update your banking details on the official portal
• Make sure the bank account is active and matches your ID name
• Wait 7–10 days for new verification

Lost or Changed Phone Number

• Visit your nearest SASSA office with your ID to update your number
• Or call the helpline and follow ID verification process

UIF Registered or Income Detected

• If you are no longer employed or don’t receive UIF, you can appeal
• Provide proof such as a UIF cessation letter or bank statements

Application Stuck on “Pending” for Weeks

• Pending status usually clears within 10–14 business days
• If stuck longer, use the WhatsApp service or call SASSA to follow up

How to Appeal if Your SASSA Grant Was Declined

You can appeal if your application is declined for a reason you believe is incorrect.

Steps to Appeal:

1. Go to the portal: https://srd.sassa.gov.za/appeals/
2. Enter your ID number and phone number
3. Submit your appeal for the specific month
4. Upload supporting documents (bank statement, UIF proof, etc.)

Important: You must appeal within 90 days of the decline. Late appeals are not accepted.

Pro Tips to Stay Updated and Avoid Delays

1. Check status once a month—especially before the 24th (payment date)
2. Keep screenshots or messages from WhatsApp or portal as proof
3. Update bank details early—at least 7–10 days before payout day
4. Avoid using cyber cafés that charge high fees or ask for your PIN/ID
5. Use trusted platforms only—never give your details to random websites or agents

Frequently Asked Questions (FAQ)

Q: Is the SRD grant still R350?
A: No. The amount was increased to R370 per month in 2024 and continues in 2025.

Q: Can I reapply if I was declined?
A: You can appeal, or reapply in the next cycle if your situation has changed.

Q: How long does it take to receive payment after approval?
A: Usually within 7–10 days after approval, depending on your bank.

Q: Can I use someone else’s bank account?
A: No. The bank account must be in your name and match your ID for payment to go through.

Final Words

Doing a SASSA status check regularly is the best way to stay informed and avoid unnecessary stress or delays. Whether you prefer checking online, using WhatsApp, USSD, or calling directly—there’s a method for everyone.

Just make sure your information is always up-to-date, especially your bank account and phone number.

By being a little proactive, you can make sure your grant arrives on time, every time.